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FAQ

Would I be able to request a room on the quiet side of the hotel with the sea view, please? A high floor would be good too.

Answer: I will add your request in your booking and send it to the hotel/apartment also and if there is some possibility, they will try hard to arrange what you are asking for.

Dear Bert, I need to know the reservation number of your booking and then I could help you. If you have booked your stay through some other agency and not directly with us, you may contact the travel agency make this modification for you.

Yes, I will add your request in your booking and send it to the hotel. Cot is free of charge

Unfortunately we don’t arrange any transport for our customers. Some apartments do, but you need to call us for more information about this.


Yes, you can pay in full by Visa card. At the recidence you can pay the rest of your amount by cash or by credit card when you arrive.


Bed linen, change of towels and room-cleaning are included in our prices.


Some room in our establishments have a hairdryer at the rooms, some of them don’t have any. We don’t provide any irons in our apartments. You will find all the information this website.


The most of our properties have a fridge in the rooms or at reception to hire for some extra pay. You can check the particular residence to get more information. Calling one of our agents is also possible.


We can not cancel your reservation booked with some other agency, please, contact them to do this for you.

No, your late arrival is a problem, we don’t have a 24 hours reception so there is not always somebody to give you the keys from your room.


Check- in time for your room is from 2:00 p.m. on. On the day of departure, your room must be empty before 12:00 o’clock. If you arrive before check- in time, a luggage-room can be used without any extra cost until your room is ready. Some apartments have different check out times, you will get more information about this from our agents.

If you wish a late check- out, please consult one of our agents at least one day in advance, in view of availability and costs.


Some of the apartments have a safety box in the rooms and some of them don’t, but you can hire it for some extra pay. The safety box is not big enough for a notebook. Contact our agents for more information.


At our apartments the rooms are once a week clean, but you need to cook for your own. We don’t serve buffets.


Please, tell me the name of the apartments and number and what kind of watch it is. If we would find it, we can send it to you by cash on delivery.


I will add your request in your booking and send it to the hotel and if there is some possibility, we will try hard to meet your claim.


Some of our properties have a fitness, you can check our website, where you will get all the information about our facilities. No, you can not use the facilities at another property.


ou get all the information about renting a car at the our website, it should cost about 50 €per day, it depends, what kind of car you would like to rent etc. If you want to get more information about this contact our agents.


All of our apartments have an internet facilities, and all of them have a possibility to connect the laptop to the wireless.


If your friends booked it through us and in the room is a spare bed, it is not problem for us to add your name in the booking, they already paid for the room, if they paid for the food also, the price of the room is automatically higher with another person. If they booked it through some other agency, they have to contact them to do this modification for you.


You have already made your booking for the room with 3 people and paid some deposit, even just 2 of you are coming, you have to pay amount on your reservation, doesn’t matter how many of you are coming in the end.


No, we don’t offer discount. Or call our agent for more information.


No, we don’t offer discount. Or call our agent for more information.


Animals are permitted in some of our establishments, but not all. Let us know which apartment you booked.


If you booked your stay through some other agency, you have to contact them to write this letter for you, if you booked it through us, we can do this for you, but you have to make a full payment of your stay with us.